Terms of Service

Welcome to Halento! Halento is operated by Muse Trading Limited (繆思貿易有限公司). These Terms of Service govern your use of our website and services. By accessing or using the Halento website (www.halento.com), you agree to comply with these terms. Please read them carefully before making a purchase or using any of our services.

1. Acceptance of terms

By using the Halento website, you accept and agree to be bound by these Terms of Service and any future changes to them. If you do not agree to these terms, you may not use the website.

2. Changes to the terms

Halento reserves the right to update or change these Terms of Service at any time without prior notice. Any changes will be published on this page, and your continued use of the website after such changes means that you accept the updated terms.

3. Use of our website

You may use our website for lawful purposes and in accordance with these Terms of Service. You agree not to use the website to:

• Violate any applicable national or international laws.
• Impersonate any person or entity or misrepresent your affiliation with a person or entity.
• Transmit harmful, offensive or illegal content, including viruses or malicious code.

4. Account and registration

• You may need to create an account to make purchases or access certain features of the website. You agree to provide accurate, current and complete information when registering.
• You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.

5. Products and services

• We strive to display accurate information about our products, including descriptions, prices and availability. However, we do not guarantee that this information is accurate, and we reserve the right to correct any errors or omissions without prior notice.
• Products may be out of stock, and we reserve the right to limit the quantities of products sold.

6. Payment

• You agree to provide accurate and complete payment information when making a purchase on Halento.com.
• By making a purchase, you authorize Halento to charge the specified payment method for the total amount of your order, including taxes, shipping and handling.

7. Shipping and delivery

• Shipping costs are calculated at checkout, and delivery times may vary depending on your location.
• We strive to ship orders promptly, but we are not responsible for delays caused by shipping carriers or customs.

8. Returns and refunds

Please refer to our Return & Refund Policy for details about our return process, eligibility and refund times.

9. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

10. Intellectual property

• All content, features and functionality on the website, including text, images, logos, graphics and software, is owned by Muse Trading Limited or its licensors and is protected by copyright and other intellectual property rights.
• You may not copy, reproduce, distribute or create derivative works from any content on the website without prior written consent from Halento.

11. Limitation of liability

To the extent permitted by law, Halento shall not be held liable for any indirect, incidental, special or consequential damages arising from your use of the website or purchase of products, including but not limited to loss of profit, data or goodwill.

12. Indemnification

You agree to hold Halento, its subsidiaries, employees and officers harmless from any claims, losses, liabilities and expenses (including legal fees) arising from your breach of these Terms of Service or your use of the website.

13. Governing law

These Terms of Service are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law principles.

14. Severability

If any provision of these Terms of Service is found to be invalid, illegal or unenforceable, the remaining provisions shall continue to be fully valid and enforceable.

15. Contact us

If you have any questions or concerns about these Terms of Service, please contact us at:

Muse Trading Limited (繆思貿易有限公司)
Flat C, 19/F, Wai Fat Building, 5 Fung Cheung Road, Yuen Long, New Territories, Hong Kong
Company Registration No.: C3290771 · Business Registration No.: 75434133-000-06-23-A
Email: support@halento.com